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8 Crucial 2019 Manufacturing Predictions

8 Crucial 2019 Manufacturing Predictions

A year ago I shared 8 predictions outlining the massive shifts about to happen in manufacturing in an Association for Manufacturing Excellence article. They refer to what I call “Manufacturing 5.0” and are well worth 5 minutes of your time because they’re quite different from what the media still refers to as Manufacturing 4.0. The ...

Customer Focus: Top 10 “Valentine Strategies” to Improve Customer Loyalty and Retention

Customer Focus: Top 10 “Valentine Strategies” to Improve Customer Loyalty and Retention

This month, we may be buying chocolates and flowers or arranging special treats and events to show the special people in our life how much we care. Let’s throw a little bit of that love in our customers’ direction with some great customer loyalty strategies that have NOTHING to do with conventional “loyalty” programs. Only ...

Pay Attention to the Hidden Side of Quality to Drive Bigger, Better Results

Pay Attention to the Hidden Side of Quality to Drive Bigger, Better Results

Are you frustrated because your customer service people are STILL busy, even though you’ve invested a lot of time and energy in quality initiatives? The problem is that you’ve been going DEEP in the manufacturing process to drive quality when what you need to do is to go BROAD across the value chain.  Why?  Because ...

Infographic & Case Study: 3 Management Techniques to Improve Productivity and Win the Super Bowl of Strategic Execution

Infographic & Case Study: 3 Management Techniques to Improve Productivity and Win the Super Bowl of Strategic Execution

As you enjoy the Super Bowl, think about your big, important goals to achieve this year; this case study and football-driven infographic will inspire you and accelerate your progress. Consider this analogy: most of your time at work is spent playing baseball.  Yes, baseball.  And you need to start playing football a little more regularly ...

How to Put Profit Per Employee In Action For Results

How to Put Profit Per Employee In Action For Results

An earlier version of this article was originally published in Forbes.com. Good leaders who look ahead and benchmark against their peers set the bar higher. One of the most overlooked benchmarks is Profit per Employee, or what I call “Return on People,” because it’s a direct measure of how well you turn the talent in ...

Change your Conversations, Change your Results

Change your Conversations, Change your Results

#1 Bestselling Author, International Speaker, and Accelerator Anne C. Graham is on a mission to help business leaders and their teams double their profit per employee – or more – in less than one year, in less time per week than they’re spending on email per day. Her book Profit in Plain Sight includes the 5-step proactive P.R.O.F.I+T Plan to do ...

Case Study: Trigger Higher Profits Even in Uncertain Times

Case Study: Trigger Higher Profits Even in Uncertain Times

Overall economic uncertainty, trade issues, and financial market jitters means it could be a challenging year for business leaders.  Maybe you’ve set goals to achieve higher sales, increase profitability, and finally land that big new account.  New product launches and updated marketing strategies are on the drawing board.  You’ve got lean initiatives to increase productivity, ...

The Fast and Effective Way to Accelerate Manufacturing Success

The Fast and Effective Way to Accelerate Manufacturing Success

Here’s a 17 minute podcast that is well worth listening to and sharing with your team – especially if you’re still struggling with on-time/completion issues, building a strong culture, rejuvenating your continuous improvement efforts, or wondering how to safely make the transition to Manufacturing 5.0 (yes, 5.0). This podcast highlights the benefits of being part ...

5 Team Questions to Spark Innovation

5 Team Questions to Spark Innovation

When was the last time we did something innovative and unexpected that made our customers sit up and take notice, and made our competitors wonder why they didn’t come up with it first? That’s the first of 5 Tough-Love questions in an article that I wrote for the Association for Manufacturing Excellence (AME).  If you ...

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